Frequently Asked Questions

Who are The Junk People?

The Junk People clear waste and rubbish from any property, home, garden garage, attic or shed.

What items can you take away?

We can take away any item as long as it isn't hazardous. For a full list of items we do and don't take click here.

Why can't you take hazardous items?

We're not licensed or insured to carry hazardous items.

What are you licensed for?

We have a full waste carrier and brokers licence and are registered with the Environmental Agency. This means we can handle any waste providing it isn't hazardous.

Can you quote over the phone?

We can only give you an estimate over the phone. Usually this is very accurate, however before giving you a final price we must assess the junk or rubbish you need removing in person.

How soon can you remove my junk?

Calls made before 1pm can often recieve same day service. We promise to never keep you waiting longer than 48 hours.

Can you collect junk in the evening?

Sure! We can remove your rubbish or junk up until 9pm.

What do you do with my junk?

We recycle or dispose all junk and waste at the nearest recycling or waste station. We never sell your items or donate them to chairites unless instructed by our customers.

Do I need to supply you with any equipment?

No. Our van comes complete with two strong friendly junk people, rubbish bags, shovels and of course a sweeping brush.

How big is your van?

Most of our vans are 10 ft 5" x 8 ft. For larger jobs such as a full house clearance we may send out a larger van.